Empathy-driven Innovation: Framing the Right Problems With User-focused Design Thinking

Posted on April 26th, 2023

In my last article, I had the pleasure of exploring the Welo collaboration platform, an innovative tool created to enhance team collaboration and productivity at EAU. Now, it's time for some exciting news and events happening today, Wednesday, April 26th, at 1pm CST.

Get ready to unleash your innovation potential with the Product Innovation Mingle and hands-on session at EAU on empathy-driven innovation and user-focused design thinking for healthcare professionals and beyond. This exciting event will take place on Wednesday, April 26th, at 1pm CST.

As a speaker and facilitator for the design thinking in this healthcare challenge, I'm thrilled to be joined by Erich R. Bühler, an accomplished CEO and Founder, Philanthropist, and Author of Leading Exponential Change. Erich will share insights on the Arrow Model, emphasizing the importance of diversity and neurodiversity in achieving better outcomes in the workplace, such as innovation, customer value, talent retention, and employee wellbeing.

In addition, I am excited that my collaborator, Michele Wilder, Founding Principal & Executive Consultant in Healthcare from Thrive NOW 777, LLC, will also join us to share the current challenges facing the healthcare industry during and post-COVID.

Together, we'll explore how to frame the right problems with user-focused design thinking to achieve product innovation success. By taking the time to assess the problem at hand and asking insightful questions, individuals and organizations can make informed decisions that lead to more effective product innovation.

This approach helps avoid potential setbacks, identifies new opportunities, and ultimately leads to better outcomes. In the context of product innovation, employing this strategy allows individuals and organizations to stay ahead of the competition, develop products that better meet customer needs, and drive business growth. Why?

Are you ready to lead in a complex world where the answers are not always obvious? As a leadership coach, solving the most pressing problems requires multiple minds with diverse perspectives. Join us on a journey of discovery, where we will explore the art of asking the right questions.

We can unlock new possibilities and find innovative solutions to old problems through collaboration and curiosity. By fostering a culture where everyone's voice is heard, we can create a more inclusive and creative workplace that drives better results and engages all team members.

Let's break down barriers, embrace diversity, and create a culture of curiosity that empowers everyone to share their ideas and perspectives. Together, we can build stronger teams, drive better results, and create a more fulfilling work environment. Join us on this exciting journey of discovery and unleash the power of collaboration and diverse perspectives.

Register now for the Mingle and hands-on workshop session at Enterprise Agility University.

See you soon!

Avva Thach, CIO

Founding Principal, Product Innovator & Leadership Coach

Avva Thach, LLC